Free Shipping Guidelines
Estimated Delievery Times:
Most online orders from Green Farm Parts ship between 1 - 4 business days from our warehouse. We will always email a copy of your tracking number to your email address on file.
If your tracking number doesn't work, please try again at the end of the day. Although the UPS shipping software generates a tracking number, the number will not have tracking capabilities until the UPS driver picks up and scans your package. You can visit the UPS web site to track your package once it has been picked up and scanned by the driver.
In some instances Green Farm Parts may utilize an over the road courier to deliver your parts due to the size of the package(s) or shipping location. The UPS shipping charges on your invoice will still apply.
We are happy to ship packages to our military personnel serving overseas. We will ship packages to FPO and APO addresses as long as the package size is not prohibitive.
Green Farm Parts charges sales tax for Indiana, Kentucky and Ohio as we have locations in those states and are required by law. If you are a tax exempt business in one of these states, please contact us with your tax exemption certificate prior to placing an online order.
Refused or Non-deliverable Packages:
If a packaged is refused by the receiver or not deliverable due to an errant address provided by the customer, Green Farm Parts will charge a 20% restock fee without exception.
Orders outside of the USA:
Orders shipped outside of the United States may incur brokerage/duties, fees and/or taxes. These fees are charged by the courier and/or government, and not by Green Farm Parts. If a customer refuses a package because of the brokerage fees, duties and/or taxes, we will charge that customer a re-stocking fee of 50% and shipping charges will not be refunded without exception.
UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.
All international orders are shipped via UPS International shipping. These orders must be paid for with a verified Paypal account and cannot include any ORM-D products such as paint, grease, oil, cleaners, etc. Any duties, customs fees, export duties, taxes, brokerage fees, etc are the sole responsibility of the receiver and are paid by the receiver to the appropriate agency separate of Green Farm Parts. Any order that is deemed oversize for shipping will be cancelled and refunded. For larger international order inquiries via container shipment, please contact us via email at firstname.lastname@example.org for a quote and shipping options. International orders do not qualify for free shipping.
We accept the following methods of payment in US Dollars: