Green Farm Parts Shipping, Delivery & Payment Information
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John Deere Parts Shipping Information & Policies
Please enter the appropriate shipping address based on the type of shipping courier you choose at check out. If your Shipping Address is a PO Box, we will ship your package via UPS SurePost® or UPS Mail Innovations. If you choose the Free Shipping method, please include both your physical and post office box addresses (if applicable) on the shipping address portion of your order. Green Farm Parts reserves the right to choose the most appropriate shipping method when Free Shipping is chosen.
Free Shipping Guidelines
Estimated Delivery Times:
Most online orders from Green Farm Parts ship between 1 - 4 business days from our warehouse. We will always email a copy of your tracking number to your email address on file.
If your tracking number doesn't work, please try again at the end of the day. Although the UPS shipping software generates a tracking number, the number will not have tracking capabilities until the UPS driver picks up and scans your package. You can visit the UPS web site to track your package once it has been picked up and scanned by the driver.
High Value Packages (Value $500 or more):
Packages that have a value of $500.00 or more will be shipped SIGNATURE REQUIRED. The receiver must be present to sign for the package in these cases. If a package is returned due to non-delivery, a 20% restock fee will be assessed.
In some instances Green Farm Parts may utilize an over the road courier to deliver your parts due to the size of the package(s) or shipping location. The UPS shipping charges on your invoice will still apply.
We are happy to ship packages to our military personnel serving overseas. We will ship packages to FPO and APO addresses as long as the package size is not prohibitive.
Green Farm Parts charges sales tax for Indiana, Kentucky and Ohio. If you are a tax exempt business in one of these states, please contact us with your tax exemption certificate prior to placing an online order.
Refused or Undeliverable Packages:
If a packaged is refused by the receiver or undeliverable due to an errant address provided by the customer, Green Farm Parts will charge a 20% restock fee without exception.
Orders outside of the United States:
Orders shipped outside of the United States may incur Brokerage/Duties, Fees and/or Taxes. These fees are charged by the courier and/or government, and not by Green Farm Parts. If a customer refuses a package because of the brokerage fees, duties and/or taxes, we will charge that customer a re-stocking fee of 50% and shipping charges will not be refunded. No exceptions!
UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.
All international orders are shipped via UPS International shipping. These orders must be paid for with a verified Paypal account and cannot include any ORM-D products such as paint, grease, oil, cleaners, etc. Any duties, customs fees, export duties, taxes, brokerage fees, etc are the sole responsibility of the receiver and are paid by the receiver to the appropriate agency separate of Green Farm Parts. International orders have a maximum weight limit of 140 pounds. Any order that is deemed oversize for shipping will be cancelled and refunded. For larger international order inquiries via container shipment, please contact us via email at firstname.lastname@example.org for a quote and shipping options. International orders do not qualify for free shipping.
We accept the following methods of payment in US Dollars:
All orders paid with credit card and Paypal are charged immediately once the order has been placed. All international orders must be paid with a verified Paypal account.
Do not send credit card information to us via email or live chat as that may compromise your card number.
If you do not have a Paypal account and would like more information, please visit
Paypal.com to sign up for a free
account. The Paypal account and purchaser name must be the same. If you would like more information about a Farm Plan revolving credit account, please visit
John Deere Financial for more information and an application.